Ordering Info

Our iris garden was started in earnest in 2013. Each year we have added new beds and more varieties of irises. In 2018 we added a new area with over 50 terraced planting boxes.  Some of these planters are used to grow the rhizomes we sell online, some are used  for our historic preservation irises, and the rest are used for our hybridizing program.

Our Online Shop

Our products are only available through our website and Facebook store.  Our online shop is updated by the end of December when we have completed our estimated availability for the following year – many varieties will be available consecutive years for ordering, and new varieties of irises will be added. 


There are limited numbers of each variety, however we will do our best to supply your order as placed.  By using dedicated planting boxes, we can make sure that the rhizomes we are selling are top quality!


While we will certainly take emailed orders (see below),  the online system is easier for the customer.  Customers check out by using credit card, PayPal, or check. Please note that your credit card will be charged when you place your order.

Ordering by Mail or Email

If you don’t like ordering online, and want to order by email, please prepare a list and email it to us together with your name, shipping address, and email. We will email you an invoice with payment link (PayPal, credit card, or check). Your order will be pulled from our inventory list once payment has cleared.

What You Can Expect to Receive

By ordering from this site, you are purchasing iris rhizomes for delivery in summer. Prices quoted are for one iris rhizome cleaned, trimmed, bleached, labeled, and ready to plant. We hold a California Nursery Stock Certificate (CNSC) and our sales inventory is inspected per San Bernardino County guidelines.

When You Will Receive Your Order

Customers select their desired shipping timeframe during the purchasing check-out process. For the 2020 season, shipping windows to select from are:

  • July 2020: Date TBD
  • Early August 2020: Date TBD
  • End August 2020: Date TBD

Our rhizome inventory is assigned to orders on a first-paid basis, regardless of shipping window. Orders are freshly dug, cleaned, trimmed, disinfected, and packed for shipping. Once it is packed your iris rhizomes reach you within 3-7 business days in most cases, USPS.

Substitutions & Limited Stock

Most of our rhizomes are limited in stock, so place your order early!! We have established an inventory control on this website which helps to manage our sales. However, Mother Nature can be fickle, and sometimes our estimates are just wrong!

If you have ordered a variety that can’t be delivered, we will contact you prior to shipping to provide alternatives, or to provide a refund. 

What We Guarantee

We guarantee to ship top-quality rhizomes that are true to name, and are healthy and viable for planting. Shipments will be sent based upon customer’s shipping date selection at check-out. Some rhizomes are not ready to be split late in the spring, so occasionally we may split-ship orders, at our expense.

What We Can't Guarantee

Unfortunately we can’t guarantee the weather, or growing conditions in your garden. Every gardener depends on Mother Nature to do her part: if she doesn’t, we can’t be held responsible. Nothing about nature is 100% predictable, but if you do your part–plant your rhizomes upon arrival, at the correct depth, with good drainage, and familiarize yourself with what iris need to thrive–all should go well. If you have questions, please contact us!

Returns

Returns are not practical. If there is a problem when you receive your order, contact us immediately. Save packing box and materials. Our shipments are insured.

Cancellations

A $30 minimum or 10% cancellation fee will be charged for any cancelled order. Sorry no cancellations after May 1st.

Questions?

Please don’t hesitate to reach out to us at CraftonHillsIrisFarm@gmail.com !